To properly care for your jewelry, treat each piece with gentle attention. While our pieces are waterproof and made for daily wear, we recommend avoiding extended exposure to water, such as swimming or long showers, to preserve their shine. Apply lotions, perfumes, or sunscreens before wearing, and avoid prolonged sunlight or high heat. When not in use, store your jewelry in our Cesenne box or a soft pouch to prevent scratches and fading. With simple care, your jewelry will continue to shine beautifully over time.

We currently do not offer resizing services. However, we recommend visiting a local jeweler for resizing. Be sure to check our size guide before purchasing to find the perfect fit.

We do not offer exchanges at this time. If your item arrives damaged, defective, or is missing, please contact us within 5 days of delivery. Be sure to include clear photos so we can assist you with a replacement or refund. Please message us if you have any product questions before placing your order.

All sales are final. However, if your item arrives damaged, defective, incorrect, or missing, please contact us within 5 days of delivery with clear photos. We’ll provide a replacement, refund, or resend depending on the issue. Please message us if you have any product questions before placing your order.

If your jewelry arrives damaged, please contact us immediately with a photo of the item and the packaging. We will arrange for a replacement or refund as quickly as possible.

If you need to make any changes or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is processed.

You will receive an order confirmation email once your purchase is complete. When your order is delivered, you'll receive another email notification. If you would like an update before then, feel free to contact us.